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  prepare sample (if there is stock, no mat'l request would be need).      
5.3  樣品制作完成后,由業務負責送樣給客戶,并將詳細內容記錄于「送樣記錄」:  
  After finished sample, Salesman would send it to customer, and take record in Sample Record.  
5.3.1 當報價單和樣品經客戶確認滿意后, 業務應追蹤客戶訂單狀況      
  Once quotation and sample approved by customer, salesman should follow up for order status.  
5.3.2 若報價單和樣品客戶不滿意時,要求工程重新送樣及與相關部門討論重新報價給客戶,直到客戶滿意。
  If quotation or sample rejected by customer, salesman should ask Eng. Staff to re-submit sample and re-quote
   to customer after discussion with related dept., until customer satisfy.      
5.4 接到客戶訂單后,業務主管應先行確認。確認項目有品名、規格、單價、交期等。確認OK  
  When receive order, Sales dept. head should confirm first. The confirm items should include Part Name, Spec
   Unit Price, Delivery Date, etc.,. Once confirm OK, the responsible salesman should organize   
  由該業務負責人召集生管、生產進行合約審查,并會簽及回傳「合約審查一覽表」.  
  Planner, MF dept. people to progress Contract Review, and sign &return Contract Review Form, or DG prod sign
  備注: 若是新產品,業務需通知工程部召開產前會議,詳見「量產前準備管制程序」。  
  Remark: If it is new production, Salesman should notify Eng. Dept. to hold Pre-production meeting, details refer 
  to "Pro-mass production Preparation Control Procedure".        
5.5 若是口頭訂單,業務應將此訂單狀況記錄于「客戶需求登記/口單記錄表」內(必要時可要求客戶補回
  采購單或發郵件要求客戶簽回)。口頭訂單的下達、變更和修改同客戶書面下達的訂單一樣處理。
  Verbal order shall be registered in "Customer Request Record/Oral Order Record" (if necessary, ask customer
   to release order or fax contact form to customer to sign back). Verbal order release, change and modification
   work process same as official order.          
5.6 訂單的變更/Order Change            
5.6.1 在執行合約的過程中, 若客戶合約數量有變更, 業務應重新進行評審. 必要時召開會議討論.   
      If customer order qty. change during order process status, Salesman should re-conduct contact review. If 
  necessary, hold meeting to discuss.            
a.  若合約數量增加,業務需及時通知生管及生產部門,調整材料及產能等相關事宜.  
  If order qty. increase, salesman should notify Planner and MF dept. to adjust mat'l and production   
  capacity schedule.              
b. 若合約數量減少或取消合約,業務需及時通知生管及生產部門作相應變更,若有溢料部分,需提供明細
  給業務,業務針對此部分與客戶討論如何處理。        
  If order qty.decrease, Salesman should notify Planner and MF dept.to take related change, if there is excessive
   mat'l, planner should provide list to salesman, salesman will discuss with customer how to handle.   
5.6.2 在執行合約的過程中, 若客戶交期有變更, 業務需書面通知生管及生產部門作相應變更.生管確認后及時
      回復業務。必要時召開會議討論。          
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